cbajj's Privacy Policy — Your Data Is Our Responsibility

1 Introduction & Scope

cbajj ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. When you visit the cbajj website, create an account, play games, or use any of our services, you accept the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about what kind of data cbajj collects about you, why it is collected, how it is used, and how the security of your data is ensured. We believe that transparency is the foundation of trust.

2 What Information We Collect

cbajj collects different types of information at various stages. This information can be broadly divided into two main categories: information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

When you register an account or use services on cbajj, the following information may be required:

• Full name and date of birth (for age verification — minimum age is 21)
• Email address and mobile number
• Payment method details (bKash, Nagad, or Rocket number)
• Documents required for identity verification (National ID card or passport)
• Your preferred language and communication method

2.2 Automatically Collected Information

When you browse the cbajj website, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the website and pages visited
• Data collected through cookies and similar tracking technologies
• Login time and location-related information

2.3 Transaction-Related Information

cbajj keeps a record of every financial transaction you make. This includes deposit and withdrawal amounts, transaction dates and times, payment methods used, and gameplay history. This information is kept primarily for financial security and fraud prevention purposes.

3 Purpose of Using Your Information

cbajj uses your information only for the following legitimate purposes:

3.1 Service Delivery & Operations

• Creating and managing your account
• Ensuring a smooth gaming experience and providing technical support
• Processing deposits and withdrawals
• Storing and displaying your transaction history

3.2 Security & Verification

• Verifying your age and identity (KYC process)
• Preventing fraud, money laundering, and other illegal activities
• Ensuring account security and blocking unauthorized access

3.3 Communication & Support

• Sending important account-related notifications
• Responding to your support requests
• Informing you about relevant promotional offers (if you have given your consent)

3.4 Service Improvement

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Testing and developing new features

4 Sharing & Disclosure of Information

We firmly believe that your data belongs to you. However, in certain limited circumstances, cbajj may share your information:

4.1 Service Provider Partners

Minimum necessary information may be shared with selected partners for payment processing (bKash, Nagad, Rocket), technical infrastructure, and security services. These partners are bound by the same privacy rules as we are.

4.2 Legal Obligations

cbajj may be required to disclose information to comply with applicable laws in Bangladesh or lawful orders from competent authorities. In such cases, we will only provide the information that is legally required.

4.3 Fraud Prevention

If there is suspicion of money laundering, fraud, or any other illegal activity, cbajj may provide the necessary information to the relevant authorities.

4.4 With Your Consent

Outside the situations mentioned above, cbajj does not share your personal information with any third party without your explicit consent.

5 Data Storage & Security

cbajj gives the highest priority to protecting your information. We have adopted industry-standard technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction.

5.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption: All data transfers between you and our servers remain encrypted
• Database encryption: Stored sensitive information is kept in encrypted form
• Firewalls and intrusion detection systems are kept active
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication system

5.2 Data Retention Period

cbajj stores your information only for as long as necessary. Generally, even after an account is closed, some information must be retained for a specific period to meet legal obligations, resolve disputes, and prevent fraud.

5.3 Acknowledgment of Limitations

No platform can guarantee complete security when transmitting data over the internet. cbajj makes every effort, but the possibility of risk in exceptional circumstances cannot be entirely ruled out. In the event of any security breach, we will promptly notify the affected users.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used on the cbajj website. Cookies are small text files stored in your browser that help improve the functionality of the website.

6.1 Types of Cookies We Use

• Essential cookies: Indispensable for the basic functionality of the website. This includes maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences (language, display settings).
• Analytical cookies: Help analyze website usage patterns and improve services.

6.2 Cookie Controls

You can control or reject cookies by changing your browser settings. However, please note that disabling essential cookies may cause some important features of the website to not work correctly.

7 Your Rights

cbajj believes that you have full rights over your own information. Your main rights are outlined below:

7.1 Right to Access

You can find out at any time what information cbajj has stored about you. Contact our support team to receive a copy of this information.

7.2 Right to Correction

If there is any error in your stored information or the information is incomplete, cbajj gives you the opportunity to correct or update it.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period to meet legal obligations.

7.4 Right to Object to Processing

You may object at any time to your information being used for specific purposes — particularly in the case of marketing communications.

7.5 Right to Withdraw Consent

Where information is processed on the basis of consent, you may withdraw that consent at any time. Processing that took place before the withdrawal of consent will remain valid.

8 Protection of Minors

cbajj is only for persons aged 21 or older. We do not intentionally collect any information from minors. If such information reaches us for any reason, we will arrange to delete it immediately.

Age verification is an integral part of our registration process. Providing false information about your age may result in account closure and forfeiture of funds.

9 Third-Party Links & Services

The cbajj website may sometimes reference third-party services. These external services have their own privacy policies that are outside cbajj's control. We recommend that you read the privacy policy of any third-party service before using it.

It is worth noting in particular that bKash, Nagad, and Rocket — these payment service providers — have their own privacy policies and terms. Please also consider their applicable policies when making transactions.

10 Policy Changes & Updates

cbajj reserves the right to update or change this privacy policy as needed. For any significant changes, we will post a notice on the website and/or inform you at your registered email address.

Continued use of cbajj after changes will indicate that you have accepted the updated policy. We therefore recommend that you review this page regularly.

The "Last Updated" date at the top of this policy always indicates the date of the most recent revision.

11 Applicable Law & Jurisdiction

This privacy policy will be interpreted in accordance with applicable law. cbajj always follows a cooperative approach to resolving any disputes related to data protection.

If you have a complaint or question about any aspect of this policy, please contact cbajj's support team first. We are always willing to resolve issues through discussion.